The map below depicts the most recent cities in the United States where CenturyLink users have reported problems and outages. If you are experiencing problems with CenturyLink, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CenturyLink users affected:
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CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. CenturyLink recently acquired Level3 for their business division.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 287 |
| Minneapolis, MN | 222 |
| Phoenix, AZ | 192 |
| Seattle, WA | 161 |
| Omaha, NE | 136 |
| Las Vegas, NV | 90 |
| Portland, OR | 87 |
| Boise, ID | 48 |
| Albuquerque, NM | 39 |
| Des Moines, IA | 39 |
| Kent, WA | 38 |
| Orlando, FL | 36 |
| Saint Paul, MN | 35 |
| Salt Lake City, UT | 33 |
| Tacoma, WA | 32 |
| Mesa, AZ | 32 |
| Tucson, AZ | 27 |
| Houston, TX | 26 |
| Kansas City, MO | 25 |
| Chicago, IL | 23 |
| Miami, FL | 19 |
| Madison, WI | 19 |
| West Des Moines, IA | 16 |
| Dallas, TX | 15 |
| Colorado Springs, CO | 14 |
| New York City, NY | 14 |
| Lincoln, NE | 14 |
| Los Angeles, CA | 13 |
| Gilbert, AZ | 12 |
| Scottsdale, AZ | 12 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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CenturyLink Issues Reports
Latest outage, problems and issue reports in social media:
Lorena Rostig (@LorenaRostig) reported So furious @CenturyLink that I could scream. Cannot reach a customer service agent to save my life. Will be changing my MILs phone service ASAP! #fail
- Jordan Kempf (@R3d_Tw0) reported
@SpaceXStarlink Hurry up and get me some of them sweet space bytes, ha. This 10 Mb from CenturyLink just ain't cuttin it anymore. Help me get my home office up to ***** 👍
- Alpha Gaming (@BattlePirateFan) reported
@CenturyLink U guys need to fix or get rid of ur white router, it keeps kicking me n my friend off the internet, we had no issues wen we used the black router, my friend is about to cancel his net from u guys cause of this problems this router has
- JFClifford (@jfclifford) reported
@CenturyLinkHelp I’ve been down that road before, there’s no cheese at the end of the DM thread. Just outrageously high quotes and broken promises of calls from engineers to discuss further.
- HYT Sir Brightside (@xSirBrightside) reported
@CenturyLinkHelp Internet has been down 3/7 days, what’s going on?
- John Leighton Keele (@John_L_Keele) reported
@CenturyLink @CenturyLinkHelp @CenturyLinkHome Is the WORST internet provider! Our internet goes out and we call they tell us we can have some come on on 10/5!! #centurylinksucks #horriblecustomerservice #alwayshangup
- Casey (@StaufferCasey) reported
@CenturyLinkHelp I’m new customer, installation completed yesterday. Please tell me why I’ve been on hold for an hour, transferred around three people after my internet has yet to work after you took $180.
- ✨ (@_xKissMyLipSs) reported
@Centurylink internet sucks! I feel like I’m back in the boondocks the way this internet been going! 😡
- Christian Holden (@christianholden) reported
@CenturyLinkHelp how have you out done Comcast in poor CX. it’s impossible to actually get help
- EndTheLies (@lies_end) reported
So @CenturyLinkHelp how long is this outage going to be for? Went out at 21:00 and still out.
- Brian Edwards (@BrianEd70740324) reported
Day 8 no progress in my battles with @CenturyLink they have cut off all supply lines of entertainment using mental warfare by refusing to fix my communication with the outside world but still got they hand out expecting me to pay for the no service I'm getting. I hate them so!!!
- Vegas Keva (@VegasKeva) reported
@CenturyLink trying to disconnect service. On hold for 2 hours yesterday and so far an hour today. #Centurylinksucks #Centurylinkscammers
- Jake sixx (@SixxJakesixx33) reported
@elonmusk I come to you again asking you to please open more @SpaceXStarlink service in south central Pennsylvania. For the second time this month we are facing another @Centurylink outage, due largely to their deferred maintenance and refusal to upgrade obsolete equipment.
- John Leighton Keele (@John_L_Keele) reported
So glad we pay $80 a month for the horrible internet and customer service. Can not wait for island fiber! @CenturyLink @CenturyLinkHelp @CenturyLinkHome #centurylinksucks #centurylinkistheworst #horriblecustomerservice
- Victoria Gramp (@GrampVictoria) reported
@CenturyLinkHelp Then...no tech responded after 50 minutes, transferred to another agent who asked for all my info again! Then tells me there IS a power outage!! #CenturyLinkSucks!
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