The map below depicts the most recent cities in the United States where Breezeline users have reported problems and outages. If you are experiencing problems with Breezeline, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Breezeline users affected:
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What isn't working?
Please let us know what issue you are experiencing with Breezeline:
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In the last three months, how would you rate Breezeline?
1.98 out of 5 10,720 ratings
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Breezeline (formerly Atlantic Broadband) offers TV, broadband internet and phone service to individuals and businesses. Breezeline operates in Florida, Maryland/Delaware, South Carolina and Central Pennsylvania.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Columbus, OH | 73 |
Cleveland, OH | 67 |
Washington, D.C., DC | 43 |
Pittsburgh, PA | 37 |
Atlanta, GA | 31 |
Brooklyn, NY | 31 |
New York City, NY | 21 |
Miami, FL | 19 |
Boston, MA | 19 |
Avon Lake, OH | 18 |
Altoona, PA | 15 |
Aiken, SC | 13 |
Cincinnati, OH | 10 |
Lansing, MI | 10 |
Akron, OH | 10 |
Orlando, FL | 9 |
Cumberland, MD | 8 |
Sanford, ME | 7 |
Philadelphia, PA | 7 |
Westlake, OH | 7 |
Richmond, VA | 7 |
Detroit, MI | 7 |
Dayton, OH | 7 |
Strongsville, OH | 6 |
Medina, OH | 6 |
Stevensville, MD | 6 |
Wethersfield, CT | 6 |
Broadview Heights, OH | 5 |
Rochester, NH | 5 |
Ashburn, VA | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Breezeline Issues Reports
Latest outage, problems and issue reports in social media:
Space Foxxo (@Xzadfor) reported
@PooPooPaGoo1 @breezeline Their call center says no outage. At the very least a lot of us are doing a BBB complaint to start. I’ll be advertising a website or telegram channel to get people in touch. This is a joke they deserve the reputation they have
🫧Maria🫧 (@withlovemaria) reported
Yo, @breezeline your internet sucks and your customer service sucks even more. No I won’t DM you for help, because that **** gets me nowhere. **** y’all.
Sam graham (@Samuelgraham5) reported
Idk who sucks more.. @breezeline or @peaco*ckTV but Summerslam is nearly unwatchable.. poor video quality and a ton of freezing up.. get ur crap together!!
GamerDad🇺🇸🤯 (@GamerDadNH) reported
@breezeline @Nicole_Kraft Is the website a joke just to piss off cutomers? Useless.Even when you do wait over an hour on the phone the customer service people rush you off the phone and don't care about any issue you report.I called a week ago to get a wire to my home reconnected that broke from a storm
Tyler Munden 💗 (@TylakGamedev) reported
@AdamDubitsky @breezeline They lost me as a customer because they are unable to provide service in Columbus, OH.
M Flax (@m_flax) reported
@CmhBuck @breezeline To cancel Breezeline, call their "Retention" department at 866-731-6393. They're not open 24/7, but when they are they actually respond in minutes -- rather than their usual hours.
Ghimno (@Ghimno) reported
@breezeline Yeah that was wildly unhelpful, same L1 support except through a chat bot.
M Flax (@m_flax) reported
@mammaszitasi @breezeline To cancel Breezeline, call their "Retention" department at 866-731-6393. They're not open 24/7, but when they are they actually respond in minutes -- rather than their usual hours.
Jose Perez (@LTGunzerker) reported
@breezeline IT took almost 3 weeks but my issue is finally fixed. Kudos! to your technician Juan, who diagnosed and fixed the problem accordingly.
Space Foxxo (@Xzadfor) reported
Every. Single. Day. Since Breezeline took over internet here, it’s had a slowdown or outage.
M Flax (@m_flax) reported
@mammaszitasi @breezeline To cancel Breezeline, call their "Retention" department at 866-731-6393. They're not open 24/7, but when they are they actually respond in minutes -- rather than their usual hours.
Tyler Munden 💗 (@TylakGamedev) reported
@sepekj @_moniquew Yup, we switched to AT&T fiber for the same reason. Breezeline internet doesn't work.
Space Foxxo (@Xzadfor) reported
@Ghimno @breezeline Yeah I’m one of those. Some Woway was sold to Breezeline service has been awful.
mamaszitasi (@mammaszitasi) reported
@breezeline Your customer service sucks! There is an outage every other day. Get your **** together or you won't last in Ohio. People are dumping Breezeline in droves!
DK (@Deekaygaming) reported
@Xfinity can you please save us from @breezeline and bring internet to my town. I miss my high speed consistency and not paying ridiculoud amounts that continue to increase for worst service.
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