Having trouble playing an .mp4 file... (2024)

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1. 13th Aug 201600:33

   #1

   Fortesque

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   Nov 2013

   Just to preface this post, I received a video this morning via email; I can't exactly divulge it's supposed contents, nor can I share it (it's really sort of private and no it's not p*rn XD), but whenever I try to play it, it doesn't work. I have tried VLC, WMP, MPC-HC and even RealPlayer, all to no avail.

   Playing the video in MPC-HC produces the following error:

   File Source (Async.)::Output

   Media Type 0:
   --------------------------
   Unknown

   AM_MEDIA_TYPE:
   majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
   subtype: Unknown GUID Name {08E22ADA-B715-45ED-9D20-7B87750301D4}
   formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
   bFixedSizeSamples: 1
   bTemporalCompression: 0
   lSampleSize: 1
   cbFormat: 0

   Media Type 1:
   --------------------------
   Unknown

   AM_MEDIA_TYPE:
   majortype: MEDIATYPE_Stream {E436EB83-524F-11CE-9F53-0020AF0BA770}
   subtype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
   formattype: TIME_FORMAT_NONE {00000000-0000-0000-0000-000000000000}
   bFixedSizeSamples: 1
   bTemporalCompression: 0
   lSampleSize: 1
   cbFormat: 0

   Opening the video in MediaInfo only reveals the following:

   General
   Complete name : C:\[REDACTED].mp4
   Format : MPEG-4
   Format profile : Base Media
   Codec ID : isom
   File size : 14.5 MiB

   The hex code for the file looks like this, was wondering if anyone here would be able to identify a broken header or something:

   Anyone have any suggestions? I have also tried re-downloading the email attachment 3 times, through 2 different browsers; same result

   I really need to be able to see what this video contains so if anyone is able to help, it would be most appreciated.

   Thanks
   -Fortesque

   Last edited by Fortesque; 13th Aug 2016 at 00:42.

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2. 13th Aug 201600:38

   #2

   Fortesque

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   Also, here is the end of the hex code, incase there is something meaningful there:

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   See Also

   Problem playing .MOV Kodac Camera File on Ultimate & PremiumLFS Forum - Repair a corrupt mp4 file?

3. 13th Aug 201600:51

   #3

   hech54

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   Yank in Europe

   That's a video from some sort of phone that does variable frame rate I believe. Posting/knowing the HEX data is probably not going to help.....the complete MediaInfo data would provide more info.

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4. 13th Aug 201601:03

   #4

   Fortesque

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   Originally Posted by hech54

   That's a video from some sort of phone that does variable frame rate I believe. Posting/knowing the HEX data is probably not going to help.....the complete MediaInfo data would provide more info.

   That little passage of text I posted before is all the info MediaInfo gives me when analysing the file.

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5. 13th Aug 201601:57

   #5

   hech54

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   Yank in Europe

   MediaInfo - View - Text.

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6. 13th Aug 201602:21

   #6

   Fortesque

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   Originally Posted by hech54

   MediaInfo - View - Text.

   Yeah, I know... This is all I get:

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7. 13th Aug 201607:39

   #7

   flashandpan007

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   Bavaria

   Looks like corrupt file, there should be more details

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8. 14th Aug 201600:55

   #8

   Budman1

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   You might try 'AtomicParsley' and see what it tells you about the structure. Go to CMD screen and type:

   "c:\pathToAtomicParley\AtomicParsley.exe" "C:\pathToVideo\VideoName.MP4 -T"

   You will get error msgs or a display similar to the following:

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