Metropolitan State University of Denver: Help (2024)

Frequently Asked Questions

Do I have to attend a classroom in-person to take a course?

No. Our courses are entirely online. You can work on course material wherever and whenever you have Internet access.

What can I expect from an online course?

While content will vary depending on the subject, all courses feature instructional text and a final exam. Many courses also include supplemental learning material, such as assignments, quizzes, audio, video, infographics, and hands-on labs.

Where can I learn about course content, syllabus, prerequisites, and other requirements prior to enrolling in a course?

This information will be located on the course details page.

Do the courses run on a semester or quarterly calendar system?

Neither. Our courses were designed for flexible enrollment, meaning you can enroll any time of the year. However, courses may have a specific session start date.

Are courses with a session start date different than those that do not?

Yes. If a course has a session start date, this is an “Instructor-Moderated” course. Courses without a session start date are “Self-Guided” courses.

How do Instructor-Moderated courses work?

Instructor-Moderated coursesare offered on arolling monthly basis, withfour available start datesto choose from during the registrationprocess. Afterthe course begins, you will receive new lessons on aset schedule over a six-week period. Two lessons are released eachweek—one on Wednesday and one on Friday. The final exam isreleasedat the same time asthe 12th lesson. You will then have twoweeks to complete the exam.​

Are extensions available for Instructor-Moderated courses?

At the end of the two-week final exam period, an additional 10-day extension is automatically provided to finish any remaining course material. No additional extensions are provided beyond these 10 days.

What if I need help after enrolling?

If you have course content-related questions, Instructor-Moderated courses feature a “Discussion Area” where you can engage with your instructor. Any questions regarding drops, transfers, refunds, progress reports, or password and email changes are handled by our Student Support department.

How are the courses graded?

Your course grade depends solely on passing a final multiple-choice exam on the first attempt. While lessons include assignments and quizzes, they are not mandatory and will not impact your grade. The minimum passing score for the final exam is 65.

How does the final exam work?

While you have one attempt to pass the final exam, you do have the option to save, review, and even print your answers prior to submitting. If you do not pass the final exam, you can contact the Student Support department for available options.

What happens when I finish a course?

When you successfully complete the course by passing the final exam, your Certificate of Completion will be available for download in your online classroom.

What is the cancellation policy for an Instructor-Moderated courseor Self-Guided course?

Enrollments can be dropped and refunded for up to 13 calendar days after the session start date, provided you have not accessed the final exam or completed the course. For Self-Guided courses, this is 13 calendar days from the date of enrollment. For Instructor-Moderated courses, this is 13 calendar days from the session start date, regardless of enrollment date. For Course Bundles, this is 13 calendar days from the session start date of the first course in the bundle.

This policy applies unless a Partner school or third-party funding source’s policy is more stringent, such as one that does not allow for refunds or one that allows fewer days in which to request the refund. If you have questions about this policy or are looking to drop a Fundamentals course, please contact us through thecontact formon this page.

What are continuing education courses?

Continuing education courses are designed for personal and professional development. Generally, adults taking continuing education courses are working toward a personal and professional goal, such as gaining a new workplace skill, advancing a career, or simply learning to stimulate intellectual growth.

Do continuing education courses count for credit?

No, our courses are not-for-credit. However, some courses may be eligible for Continuing Education Units (CEU) or Professional Development Units (PDU).

Who do I contact to determine eligibility for CEU/PDU?

For help with CEU/PDU eligibility, or other registration questions, please contact:

Metropolitan State University of Denver
Brandy Schooler
PO Box 173362
Denver, CO 80217
US
Phone: 303-605-5574
bschool1@msudenver.edu

Contact Support

( * = Required Fields )

Submit

Metropolitan State University of Denver: Help (2024)

References

Top Articles
Latest Posts
Article information

Author: Carmelo Roob

Last Updated:

Views: 5708

Rating: 4.4 / 5 (65 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Carmelo Roob

Birthday: 1995-01-09

Address: Apt. 915 481 Sipes Cliff, New Gonzalobury, CO 80176

Phone: +6773780339780

Job: Sales Executive

Hobby: Gaming, Jogging, Rugby, Video gaming, Handball, Ice skating, Web surfing

Introduction: My name is Carmelo Roob, I am a modern, handsome, delightful, comfortable, attractive, vast, good person who loves writing and wants to share my knowledge and understanding with you.