Noelle- June 22, 2023
- Last Updated: 06/10/2024
- 9 minutes
Status: Review Complete
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Let’s dive right in. Is zolucky.com (the women’s clothing shop) a legit website? The short answer is no, they are a SCAM!
In this honest and detailed review, I will share my purchase and return experience, my thoughts on their clothing, and my observations and research regarding their brand and website. Keep reading for more!
IMPORTANT!I am NOT paid by this brand/shop to write this review. This review is 100% unbiased and is based on my experience as a customer.
Table of Contents
My First Impression
I am always on the hunt for scams, and it is in my nature to be skeptical UNTIL I’m proven wrong. Here are some notable red flags I’ve come across after digging around their site:
- On their homepage, they use emojis, small notification images, lots of moving parts including the main and top banners, and flashy pop-ups.
- I noticed several different fonts, font sizes, colors, and casing across the site.
- Their product titles are keyword-stuffed.
- I noticed lots of Photoshopped product images.
- Their Product images are not cohesive. I see lots of different image styles that look like they came from different sources.
- Their entire About page is composed of images with text instead of actual text. It also is filled with generic stock photos.
- They have lots of grammatical typos such as, “…we need you because our customers can always find inspiration in your life.”
- They claim to ‘…maintain a strong relationship with our suppliers to ensure our products are ethically and sustainably sourced…” without ANY PROOF or links of any kind.
There are many more red flags that I left out and undoubtedly missed. This is just my initial overview of the shop’s website – keep scrolling for a deeper dive!
About Zolucky
Are they sustainable?
NoteSustainability can be complex/difficult to determine. My response here is based on info found/not found on this shop's website, customer service, context clues/tell-tale signs, etc. I encourage you to further research.
No, they likely are not. According to their About page, they allegedly minimize waste by keeping a small stock of products, their suppliers are committed to using water recycling technology to minimize water consumption, and 80% of their fabrics are produced independently (the production standards follow environmental certification). Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.
Check out this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
Where are they located?
According to their Contact page, marketing emails, and the Internet Archive, they are/were located in China and the United Kingdom. They are/were located at the following addresses:
- 20723, Floor 2, Building A1, No.1, Dougezhuang Huangchang W. Road, Chaoyang District Beijing (China / Beijing Meisi Network Technology Co., Ltd.)
- Rm1210, Unit C, JiXin Bldg, Zhenxing St. No.15 Longgang Dist Shenzhen Longgang (China)
- [Archived Address] Suite 31a, Philpot House, Rayleigh, Essex, SS6 7HH (United Kingdom / CHICV UK LIMITED)
- [Archived Address]No. 2, 13th Floor, Building B, Baode Yungu International, No. 52, Jinye 1 Road, Zhangba Street, High-tech Zone, Xi’an (China / Xi’an Tiandi Zhihe Network Culture Communication Co., Ltd.)
Where do they ship from?
According to my tracking information, my order was originally shipped from overseas. I received my order from distribution centers in California and New York (United States).
Where are their clothes made?
The items in my order were made in China.
More Shop Details
NoteThe below shop info/details are accurate as of this post's publish date. For the most current and updated info (such as return policy, size offerings, etc.), please check their website.
Business Details
- According to their Contact page and the Internet Archive, they are/were affiliated with the following legal business names:
- Beijing Meisi Network Technology Co., Ltd.
- [Archived Name] CHICV UK LIMITED
- [Archived Name] Xi’an Tiandi Zhihe Network Culture Communication Co., Ltd.
As previously stated, I will only include the older/archived business info if it is within 2-3 years of this review’s publish date.
Policy & Program Details
- Shipping:
- They offer free standard shipping over $99.
- Returns:
- They allow returns within 30 days of delivery.
- Non-returnable items include Final Sale, clearance, swimwear, and underwear.
Product Details
- They carry standard and plus sizes from S to 5XL.
- They also sell their products on Amazon. Check out Zolucky’s Amazon Storefront!
The above Amazon Storefront link is an affiliate link. As an Amazon Associate, I earn commission from qualifying purchases.
Domain Details
- The website zolucky.com was registered in October 2019.
Zolucky Review and Order Details
I ordered the below items on 5/31/2023 to my address in North Carolina (United States). I paid a total of $113.86to zolucky (PPemails@paolamoda.com)via PayPal. The charge appears on my credit card statement as “PAYPAL *ZOLUCKY”. – View Order Confirmation
1) Plain Sweetheart-Neckline Regular-Fit Casual Dress
Brand Label: NORACORA
Color/Size/Cost:Mint / S / $28.99
Country: Made in China
Material: The product page states ‘7% Spandex / 33% Viscose / 60% Polyester’.
Fit: I ordered based on the size guide provided, and it fits well (though unflattering and poorly designed in my opinion). View my Body Measurements for size reference.
Quality: In my opinion, the quality is mediocre. See my to know my current quality-rating standards.
Value: It is NOT worth the price I paid.
2) Casual Long-Sleeve Striped Sweater
Brand Label: NORACORA
Color/Size/Cost: Multicolor / M / $32.99
Country: Unknown
Material: Different materials are listed in two places:
- Product page- ‘20% Polyester / 50% Viscose / 30% Nylon’
- Care label- Cotton / Polyester
Fit: I ordered based on the size guide provided, and though it is the right size, I much prefer a looser fit. View my Body Measurements for size reference.
Quality:In my opinion, the quality is mediocre – I see loose threads in various places. See my to know my current quality-rating standards.
Value: It looks absolutely nothing like what I thought I was getting, and is NOT worth the price I paid.
3) Solid Pockets Denim Jeans
Brand Label: C.O.Z.Y.
Color/Size/Cost: Blue / M / $36.89
Country: Unknown
Material: The product page states ‘80% Cotton / 20% Polyester’.
Fit: I ordered based on the size guide provided, and they fit 1-2 sizes too small, and don’t seem to be good for curvy shapes. If I were to size up, the waist would be too big. View my Body Measurements for size reference.
Quality:In my opinion, the quality is mediocre. The back seam on my pair is crooked, and I see some torn seams at the base of the zipper. See my to know my current quality-rating standards.
Value: Though inexpensive for jeans, they are NOT worth the price I paid.
4) V-Neck Casual Regular-Fit Plain T-Shirt
Brand Label: JustFashionNow
Color/Size/Cost: Red / M / $14.99
Country: Made in China
Material:The product page states ‘5% Spandex / 95% Polyester’.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Quality:In my opinion, the quality is mediocre. I see a few loose threads in various places. See my to know my current quality-rating standards.
Value: Though different from the product image, it is worth the price!
Shipment Info
I received four items in two packages at my address in North Carolina (United States). The packages originated from overseas, and I received them from distribution centers in the United States. I was provided tracking numbers through LM Parcel.
Packages Shipped From:
- 154-09 146th Avenue, Jamaica, NY 11434 (United States)
- 4215 E Airport Drive, Ontario, CA 91761 (United States)
Shipping Timeline:
- I placed my order on Wed, May 31
- My order shipped on Sun, June 4 / Thurs, June 8
- I received my package on Sun, June 16
Total time of 16 days (to receive the complete order)
Their shipping policy states up to 16 business days (including processing time) for standard U.S. shipping.
Return & Refund Info
I completed a return request for all items via their return portal on June 21st. My return was approved on June 22nd, and I received the return address a day later. I mailed the package on June 22nd via USPS and paid a total of $13.17.
Provided Return Address: 1937 Davis Street Ste. E, San Leandro, CA 94577 (United States)
Return Instructions:
- Thereturnshipping address is indicated in the attachedreturn label (PDF File).
- Please mail the package to the provided return address using your local courier.
- Please click the below link to fill in your return information. You need to type in your delivery company name such as USPS/UPS/Fedex, etc. and your tracking number to ensure a speedy refund. process
I received a full refund of $113.86 on July 4th. I received the refund twelvedays after mailing the package. – View Refund Receipt
Customer Service Experience
General Responsiveness
They responded to each of my emails within a day, and promptly provided the return address.
Return Details
They provided me with the following return/refund options:
- First Email:
- “…40% Cash refundof the specified return item(s) and keep them.”
- “…50% Wallet creditof the specified return item(s) and keep them.”
- “…If you still want to return the package, please let us know.”
- Second Email:
- “…50% Cash refund of the specified return item(s) and keep them.”
- “…130% Wallet creditof the specified return item(s) and keep them.”
- “…100% Refund to original payment method and return.”
Is Zolucky Legit or a Scam?
Reverse Search & Analysis
‘Sister’ Sites:
Read this List of Online Stores that I suspect the owner of Zolucky also owns and operates. I put this list together using plagiarism tools like Copyleaks (premium), and by looking for clues like identical landing pages, matching site logos, PayPal merchant names (if there are similarities to my other orders), business addresses, site layouts, etc.
Reverse Image Search:
Based on my findings, there are MANY other small boutiques/online shops/marketplaces that appear to sell many of the same items as Zolucky.
Possible reasons for this include the use of the same suppliers, this shop operating as a wholesaler or marketplace, the same owner operating multiple stores and/or selling on multiple platforms, the use of stolen images, etc.
With that being said, I found several of the same products on Amazon, Temu, AliExpress, etc. for much cheaper. For example, I found the below top for $21.99 on Zolucky, and $2.67 on AliExpress.
Based on the reverse image search results, I believe these are near-identical, low-quality items offered at vastly different prices.
I highly recommend doing Reverse Image Searches when shopping online for price and quality checking purposes. You might be surprised at what you find!
Website/Company Search:
No suspicious information (such as lawsuits or alerts from the Better Business Bureau) was found.
Do I Recommend This Shop?
Based on my experience, this company is a SCAM and I would avoid shopping here.
Even though I received my items and was able to return them and get a refund, they falsely advertise their products by providing inaccurate material information and deceptive photos. Each item in my order looks different from the product images. Additionally, the clothing quality is mediocre and generally not worth the cost.
Overall, though you may find an item or two that are decent, they are not worth your money or time. HOWEVER, if you want to give this brand a try at a lower risk and more conveniently, check out Zolucky’s Amazon Storefront! Be sure to read the product-specific customer reviews if available!
The above Amazon Storefront link is an affiliate link. As an Amazon Associate, I earn commission from qualifying purchases.
To wrap up this post, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Zolucky reviews, please consider sharing this with your friends and commenting (via Reddit) below.
Thank you very much for your support and readership!
Take care,
Share This Post
Are you the owner of this shop?If you own this site or are affiliated, and would like to provide clarification regarding any statements made, please send me a message. I am happy to make the necessary changes to this post with sufficient evidence.
Comments (via Reddit)
Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!
Comments (via Reddit)
Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!
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