Is there a list of things free users can do? (2024)

Kimberley.Smith ✭✭

04/26/23 in Smartsheet Basics

I saw there is a list of things licensed users can do that free users CANNOT do, but I need to provide my company with a list of things free users CAN do. Help?

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  • Paul Newcome ✭✭✭✭✭✭

    04/26/23

    Think of a free user as being not much different from a licensed user that just can't actually own any Smartsheet items.

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  • Hi @Kimberley.Smith

    I hope you're well and safe!

    Have a look here for more details.

    https://help.smartsheet.com/articles/2482577-features-free-users

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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  • Kimberley.Smith ✭✭

    04/26/23

    I understand, but I actually need a list to prepare a one-pager to my company for them to understand. I've been asked to communicate to all employees to stop asking for licenses, those people who require licenses already have them, and most don't need them anyway. Breaking those things down into a one-pager should get the point across.

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  • Kimberley.Smith ✭✭

    04/26/23

    Thank you @Andrée Starå, but that post is actually very misleading. It states: "This list includes features free userscannotaccess." 😣

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  • Andrée Starå ✭✭✭✭✭✭

    04/26/23

    @Kimberley.Smith

    Happy to help!

    Hmm! I think I've seen another list.

    One moment!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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  • Kimberley.Smith ✭✭

    04/26/23

    https://community.smartsheet.com/discussion/comment/373435#Comment_373435

    Oooooh I hope so ....

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  • Andrée Starå ✭✭✭✭✭✭

    04/26/23

    @Kimberley.Smith

    I found these, and I'll return to the post if I find something else.

    Hope it helps!

    https://help.smartsheet.com/sharing-permission-levels

    Smartsheet allows users to simply and securely share with anyone, ensuring that both internal and external stakeholders have access to the right information at the right time.

    There are two user types in Smartsheet:

    Alicensed useris a paid user whocan create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.

    Afree useris someone who does not have a paid Smartsheet license. Free users have the ability to view and/or edit the items they have been shared to, but they do not have the ability to create their own items without a license.

    Free users can include unlicensed users on your account, as well as external stakeholders, including customers, vendors, and partners.

    This learning track reviews how to get started as an free user shared to work in Smartsheet, and how to effectively collaborate on the items you are shared to.

    If you'd like to learn more about what a licensed user can do, check out the Getting Started track, start a free trial, or upgrade your plan.

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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  • Kimberley.Smith ✭✭

    04/26/23

    Thanks for trying @Andrée Starå. I've been down that road as well, and the training track doesn't contain a list either. 😟

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Is there a list of things free users can do? (2024)

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